Support Services

Support Services facilitates social work services for MISD students and families. Licensed social workers help families with challenges ranging from solving hunger insecurities, finding counseling services, and connecting families to community resources already available in the Waco area. The Support Services Department is under the umbrella of the Office of Teaching & Learning, active in conducting the Midway United Multicultural Committee, and hosts the district's Very Important Parent (VIP) Nights to educate parents on issues facing students and schools.

Anne-Marie Zellers, M.A., LPC-S - Director of Support Services254-761-5610
annemarie.zellers@midwayisd.org

Joy Pfanner, LCSW - Horizons/PEP/DAEP Social Worker254-761-5677
joy.pfanner@midwayisd.org

Brooke Baker, LMSW - District Social Worker for K-5254-761-5780
brooke.baker@midwayisd.org

Learn More

What services do we provide?

SUPPORT SERVICE SPECIALISTS: 

  • Are highly trained mental health professionals who can assist with mental health concerns, behavioral concerns, positive behavioral support, academic and classroom support, consultation with teachers, parents and administrators, as well as provide individual and group supportive counseling.
  • Enhance the district’s ability to meet the academic mission where home, school and community collaboration is the key to achieving student success.

RELATED SERVICES: 

  • Address obstacles that interfere with a child’s ability to perform in an academic setting through working with the student and/or family unit
  • Provide supportive counseling (group, individual and/or family)
  • Connect family, school, and community resources to enable the child to learn as effectively as possible in his or her educational program 
  • Develop and implement positive behavioral intervention strategies.
  • Utilize BSW and MSW interns for supportive services from the Garland School of Social Work at Baylor University

SERVICES TO STUDENTS: 

  • Providing crisis intervention
  • Develop and implement intervention strategies to increase academic success
  • Assist with conflict resolution, anger management, social skill development, emotional regulation, grief, etc.
  • Assess and referring students with mental health concerns
  • Assist the child in understanding and accepting self and others

SERVICES TO PARENTS/FAMILIES: 

  • Communicate with the family to assess barriers to the child's educational performance
  • Collaborate with parents/guardians to provide education, resources, and skills to enhance school attendance and success 
  • Connect parents and students to community resources to address the unique needs of students in Special Education and Section 504

SERVICES TO SCHOOL PERSONNEL: 

  • Provide staff with professional development and education to better understand the factors that affect student performance and behavior(trauma, poverty, family conflict, health disparities, culture, etc.)
  • Assist teachers with purposeful interventions related to social, emotional and behavioral concerns

SERVICES TO COMMUNITY:

  • Coordinate with community agencies to connect students and families to appropriate community resources
  • Collaborate with outside agencies to provide trainings and workshops for parents and students related to mental health, parenting skills, and coping skills.

 

Parent Resources

Parent Resources:

Region 12 Local Mental Health Authority Map

In an effort to promote the physical and mental health of students, we have included a link to the local mental health authority asset map

Quick Links

Midway High School

River Valley Middle School

Learn More

What services do we provide?

SUPPORT SERVICE SPECIALISTS: 

  • Are highly trained mental health professionals who can assist with mental health concerns, behavioral concerns, positive behavioral support, academic and classroom support, consultation with teachers, parents and administrators, as well as provide individual and group supportive counseling.
  • Enhance the district’s ability to meet the academic mission where home, school and community collaboration is the key to achieving student success.

RELATED SERVICES: 

  • Address obstacles that interfere with a child’s ability to perform in an academic setting through working with the student and/or family unit
  • Provide supportive counseling (group, individual and/or family)
  • Connect family, school, and community resources to enable the child to learn as effectively as possible in his or her educational program 
  • Develop and implement positive behavioral intervention strategies.
  • Utilize BSW and MSW interns for supportive services from the Garland School of Social Work at Baylor University

SERVICES TO STUDENTS: 

  • Providing crisis intervention
  • Develop and implement intervention strategies to increase academic success
  • Assist with conflict resolution, anger management, social skill development, emotional regulation, grief, etc.
  • Assess and referring students with mental health concerns
  • Assist the child in understanding and accepting self and others

SERVICES TO PARENTS/FAMILIES: 

  • Communicate with the family to assess barriers to the child's educational performance
  • Collaborate with parents/guardians to provide education, resources, and skills to enhance school attendance and success 
  • Connect parents and students to community resources to address the unique needs of students in Special Education and Section 504

SERVICES TO SCHOOL PERSONNEL: 

  • Provide staff with professional development and education to better understand the factors that affect student performance and behavior(trauma, poverty, family conflict, health disparities, culture, etc.)
  • Assist teachers with purposeful interventions related to social, emotional and behavioral concerns

SERVICES TO COMMUNITY:

  • Coordinate with community agencies to connect students and families to appropriate community resources
  • Collaborate with outside agencies to provide trainings and workshops for parents and students related to mental health, parenting skills, and coping skills.

 

Parent Resources

Parent Resources:

Region 12 Local Mental Health Authority Map

In an effort to promote the physical and mental health of students, we have included a link to the local mental health authority asset map

Learn More

What services do we provide?

SUPPORT SERVICE SPECIALISTS: 

  • Are highly trained mental health professionals who can assist with mental health concerns, behavioral concerns, positive behavioral support, academic and classroom support, consultation with teachers, parents and administrators, as well as provide individual and group supportive counseling.
  • Enhance the district’s ability to meet the academic mission where home, school and community collaboration is the key to achieving student success.

RELATED SERVICES: 

  • Address obstacles that interfere with a child’s ability to perform in an academic setting through working with the student and/or family unit
  • Provide supportive counseling (group, individual and/or family)
  • Connect family, school, and community resources to enable the child to learn as effectively as possible in his or her educational program 
  • Develop and implement positive behavioral intervention strategies.
  • Utilize BSW and MSW interns for supportive services from the Garland School of Social Work at Baylor University

SERVICES TO STUDENTS: 

  • Providing crisis intervention
  • Develop and implement intervention strategies to increase academic success
  • Assist with conflict resolution, anger management, social skill development, emotional regulation, grief, etc.
  • Assess and referring students with mental health concerns
  • Assist the child in understanding and accepting self and others

SERVICES TO PARENTS/FAMILIES: 

  • Communicate with the family to assess barriers to the child's educational performance
  • Collaborate with parents/guardians to provide education, resources, and skills to enhance school attendance and success 
  • Connect parents and students to community resources to address the unique needs of students in Special Education and Section 504

SERVICES TO SCHOOL PERSONNEL: 

  • Provide staff with professional development and education to better understand the factors that affect student performance and behavior(trauma, poverty, family conflict, health disparities, culture, etc.)
  • Assist teachers with purposeful interventions related to social, emotional and behavioral concerns

SERVICES TO COMMUNITY:

  • Coordinate with community agencies to connect students and families to appropriate community resources
  • Collaborate with outside agencies to provide trainings and workshops for parents and students related to mental health, parenting skills, and coping skills.

 

Parent Resources

Parent Resources:

Region 12 Local Mental Health Authority Map

In an effort to promote the physical and mental health of students, we have included a link to the local mental health authority asset map

Panther Nation News

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